New Maika‘i member features! You will need to confirm your account details and create a password the first time you log in.

Frequently Asked Questions

Got a question? We’re happy to help! Simply scroll down to find answers to common questions about our Maika‘i membership, Foodland app and earning HawaiianMiles.

Maikai Membership

How do I earn Maika‘i points?

Maika‘i members earn one Maika‘i point for every dollar spent at our stores on qualifying purchases (excluding liquor, postage stamps, bus passes, gift cards, taxes and bottle fees).

How do I redeem Maika‘i points?

When shopping at our stores, enter your phone number at checkout. Your cashier will be able to assist you in redeeming your points for Maika‘i rewards. You must be an enrolled Maika‘i member to redeem your points for rewards.

How do I find out my Maika‘i point balance?

Your Maika‘i point balance is printed on your receipt. You can also text “POINTS” to 62924, login to your account on or download our Foodland app to check your balance.

Do my Maika‘i points expire?

Yes. Maika‘i points expire one year after they are earned. Be sure to use them for Maika‘i rewards!

How do I find out about current Maika‘i specials and promotions?
Visit or
View messages in your Foodland app
Look for our Maika‘i members email newsletter
Look for specials advertised in our stores

What do I have to do to start receiving the HawaiianMiles I earned at Foodland?
You must link your Maika‘i membership to your HawaiianMiles account at You will only have to do this once. After that, you’ll automatically receive any HawaiianMiles you earn at Foodland.

My spouse and I want to share a Maika‘i membership, is this possible?
We encourage each customer to have their own Maika‘i membership. However, yes, you may share your membership. Note that only one Maika‘i membership and one HawaiianMiles account may be linked to each other.

I’m going to be visiting Hawaii soon, and I want to sign up for a Maika‘i membership in advance of my visit. Can I do this?
When you make your first purchase at one of our stores and you enter your phone number at checkout, a new account will be created for you.

Can I redeem my points for more than one reward at a time?
Multiple rewards may be redeemed in the same transaction. However, you are not able to redeem more than one of the same reward type in the one transaction.

What does “enroll” mean?

To enroll is to simply confirm that the information on your membership is current and accurate.

How do I enroll?

Click the Maika’i Members link in the upper right corner of You will need your email address and phone number to get started.

I tried to enroll and it said my phone number was already in use.
You may only use one phone number per Maika‘i membership. If you share a phone with someone else or have no other phone number, you may come up with a unique 10-digit number of your choice. If the phone number you’re entering is your own, please contact the Maika‘i department at (808) 735-7229 or click the link for additional assistance.

How do I find my Maika‘i member number?
Your Maika‘i member number can be found on your Foodland receipt. Or log in to your account.

How do I update my name, address, email, birthdate or phone number on my Maika‘i membership?
You may update your membership by:
Visiting the Maika’i Members link in the upper right corner of
Visiting the customer service counter at any of our locations
Call: (808) 735-7229 or contact us.

I don’t want to get text messages from you.

You may simply opt out of receiving text messages by replying STOP to Foodland (62924) or by contacting the Maika‘i department. However, you won’t receive special offers like a free gift on your birthday.

Why do you need my birthday?

We would like to provide you with a gift on your birthday to show our appreciation for being a loyal Foodland customer!

How long does it take for my HawaiianMiles to be credited to my HawaiianMiles account?
Please allow up to 6-8 weeks for the miles to appear in your account.

How do I contact Hawaiian Airlines for more information? How do I check how many HawaiianMiles I have?
Visit or call 1-877-HA-MILES (1-877-426-4537) for more information and to check your HawaiianMiles balance.

Foodland App

How do I get the Foodland app?
The Foodland app is free to download in the Apple App Store or in Google Play for Android users.

I see that I have Maika‘i points in the app, how do I redeem them?
It’s easy – you can redeem your points at checkout whenever you like. Simply let your cashier know that you would like to redeem points for rewards.

How do I access my Maika‘i member information or log in to the Foodland app?
Select the “M” Maika‘i icon on the bottom of your screen. Login with your phone number and last name. If you have enrolled, your Maika‘i membership information will be accessible in the app. If you have not yet enrolled, you will be prompted to re-enroll to continue.

If you have additional questions, please contact us and submit your question. We will respond as soon as possible.